Field service management

Field service, built for the field.

Jobs, equipment, fleet, and crew on one platform. Scheduling, dispatch, invoicing, and a customer portal that keeps working when the signal doesn't.

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No signup, no card, nothing to install.

PrecisionOps Specification

Licence: $500 once
Users: Unlimited, no per-seat fee
Platforms: Windows · Android · Web
Offline: Full, syncs on signal
Contract: None

Runs on your own Firebase. Most single-crew shops pay Google nothing.

Who built this

Built by someone who has been there.

Over a decade in the service trades, including years turning wrenches in HVAC and running a contracting business. Field tech, business owner, the one answering the phone and the one on the roof. I know the rhythm of a service call, what techs actually need at their fingertips, and how the whole operation has to flow when the schedule fills up.

I also knew the software we are expected to pay hundreds a month for was not built by anyone who has lived it. So I built something better: tools that help you run tighter, work smarter, and keep more of what you earn.

Read the longer version →

Capabilities

Everything you need. Nothing you don't.

Import your customers and start working in minutes. Spend less time entering data and more time delivering service that keeps customers coming back.

Jobs & customers

Customer records, properties and locations, job history, notes, photos, documents, estimates, work orders, and service history.

Scheduling & dispatch

Calendar, technician scheduling, dispatch, job assignments, routing, availability, and recurring work.

Equipment & history

Customer equipment, model and serial information, service history, warranties, maintenance records, photos and documents.

Customer portal

Customers view equipment and service history, approve estimates, view and pay invoices, and request service.

Estimates & invoices

Build estimates, take approvals, convert them to jobs and invoices, collect payment, and track balances.

Inventory & purchasing

Parts and material inventory, truck stock, usage, purchasing, vendors, costs, and replenishment.

Fleet & expenses

Vehicles, mileage, fuel, maintenance, operating costs, service intervals, and fleet records.

Team & time

Employees, clock in and out, job time, labour tracking, assignments, permissions, and activity.

And that is only the beginning

Offline mode
HVAC diagnostics
Voice control
Reporting
Forms & documents
Compliance tracking
Notifications
Data export
Multi-location customers
Custom branding
Easy migration
Accessibility
Web + Windows + Android

Van stock & inventory

Know what is on the truck.

Every part on every vehicle, counted as it is used. Stop driving to the supply house for something that was already in the van, and stop finding out you are out of it at the customer's house.

Live stock count per vehicle
Reorder alerts before you run out
Transfer parts between trucks
Parts used on a job come straight off the count

Office dashboard

See everything. Control everything.

Dispatch board, live tech locations, daily revenue, and customer communications in one place.

Drag-and-drop job scheduling
Real-time technician location
Daily, weekly, and monthly revenue
Customer communication history

Routing

Plan the drive, not just the day.

Build the run in the order that makes sense on the road. Fewer miles between calls, fewer hours in the truck, and a tech who is not zigzagging across the county.

Order the run by proximity, not by list order
Adjust it when a job overruns
Live tech location
Same toolbox on the phone in the truck

Invoicing & payment

Get paid in the driveway.

Build the invoice from the job data you already captured, then take the card on the phone. No card reader, no waiting on a mailed check, no chasing it in three weeks.

Invoice generated from the job, not retyped
Tap to Pay on the phone
Record cash and checks the same way
Syncs to QuickBooks

Fleet management

Know what every truck is costing you.

Maintenance schedules, mileage, fuel and service history per vehicle. The van that quietly eats a fortune in repairs stops being invisible.

Maintenance due before it becomes a breakdown
Mileage and fuel logged per vehicle
Full service history on every truck
Check it from the yard on your phone

Crew schedule with availability and time off — **Work schedule** — who is working, who is off, and what is booked. No whiteboard, no three phone calls to find out who can take Thursday.

Customisable dashboard layouts — **Your workspace, your way** — arrange panels and save layout templates that match how you work, not a developer's guess.

HVAC diagnostics readings — **HVAC diagnostics** — readings in, likely causes out. It is here because that is where we started, not because the rest of the platform needs it.

Cost

It pays for itself.

Paperwork eats hours you could be billing. Missed follow-ups send customers to competitors. Supply house runs you could have skipped if you knew what was on the truck. It all adds up. PrecisionOps does not add to your costs — it plugs the leaks you are already paying for.

It also refuses to invent new ones. Calls and texts go through the phone your tech already carries, so there is no second number to rent and no per-message fee. Most platforms resell you that.

Company size

Built for the little guy.

Most field service software is built for enterprise budgets, designed for companies with IT departments and money to burn. We built PrecisionOps for the one-truck operation, the small crew, the owner who is still in the field.

When you grow, and you will, the platform grows with you. The same tools the big shops use, without assuming you are one of them.

Trade

Not just HVAC.

The HVAC diagnostics are here because that is where we started. But the platform underneath is trade-agnostic. Jobs, customers, invoicing, scheduling, payments, fleet, van stock: it all works the same whether you are a contractor, appliance tech, carpet cleaner, or pressure washer.

Import your own pricebook or build one from scratch. Create custom forms tied to the equipment you service. The structure is yours to shape.

Included with PrecisionOps

Your customers get their own portal.

Not a PDF emailed after the fact. A real account where they see their equipment, approve estimates, pay invoices, and request work themselves. Branded to your company, not to us. Less phone tag, faster approvals, fewer "can you resend that" calls.

Customer portal dashboard — Select any screen to see it full size.

Work history in the customer portal — Select any screen to see it full size.

Pricing

Buy it once. It is yours.

No subscription, no per-seat billing, no contract. You own the software and it runs on infrastructure you control.

Try it firstFree

The demo

FreeNo card, no signup

A working copy on our servers with sample data, so you can see the whole system before you spend anything.

Every screen, every feature
Sample jobs, equipment, and invoices
Shared demo data, resets periodically
Card payments and automated messaging are switched off. Everything else is the real thing.

Launch the demo

Own itOne time

PrecisionOps

$500One time, not per year

The full system, yours permanently, running on your own infrastructure.

Unlimited users, no per-seat fee ever
Windows, Android, and web
Your data stays in your Firebase, never ours
Works offline, syncs when you have signal
90 days of support included
Keeps working forever, with or without us

Buy PrecisionOps

Five year costPublished rates, August 2026

Platform	One technician	Five technicians
PrecisionOps, licence only	$500	$500
PrecisionOps, licence plus base setup	$759	$999
Jobber Core	$1,440	$8,400
Housecall Pro Basic	$3,540	Seat allowance not published
ServiceTitan	Pricing not published	Pricing not published

Other vendors, from their own published pricing pages as of August 2026, at their cheapest rate billed annually in advance. ServiceTitan does not publish pricing at all, so there is no figure of theirs we can honestly put in a table. Published prices change — check theirs before you decide anything, and tell us if ours has gone stale. Jobber, Housecall Pro, and ServiceTitan are trademarks of their respective owners, named here only to identify their publicly advertised pricing. Protean Hollow LLC is not affiliated with or endorsed by any of them.

Full pricing and setup calculator Setup is optional and priced per module. Support is free for 90 days.

Get started

Ready to run your business instead of your software?

Try the full thing first. No signup, no card, nothing to install. Card payments and automated messaging are switched off in the demo; everything else works exactly as it will for you.

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Windows · Android · Web

The company behind it

PrecisionOps is built by Protean Hollow.

Protean Hollow LLC is a one-shop operation in Spirit Lake, Idaho covering general contracting, 3D printing and laser work, website building, and software. PrecisionOps is the software side, and it exists because the contracting side needed it first.